Mobile Retail Sales Expert – Tech Solutions & Impact

T-Mobile; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Job summary

T-Mobile is hiring for a role in retail operations that emphasizes helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to ensure satisfaction.

Responsibilities include using digital tools, completing training, and collaborating with team members to deliver a seamless customer experience and promote loyalty.

Qualifications

• Must have strong communication and problem-solving skills.
• Experience in customer service or sales is preferred.
• Ability to learn and use digital tools to demonstrate products and services.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months of customer service or sales experience (Preferred)

Job description

T-Mobile is hiring for a role in retail operations that emphasizes helping customers with technology and service needs in a fast-paced setting. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to ensure satisfaction.

Responsibilities include using digital tools, completing training, and collaborating with team members to deliver a seamless customer experience and promote loyalty.