Mobile Retail Sales Associate — Training Pay + Stock Grants

T-Mobile US Inc.; Deerfield Beach (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Family Benefits

Tuition Assistance

Commuter Benefits

Mobile Service Discounts

Home Internet Discounts

Pet Insurance

Disability Insurance

Long-term Care Insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and facilitate technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, while developing skills in customer interaction and digital tools. Successful candidates will have a High School diploma and up to 6 months of customer service or sales experience, preferably in retail.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers and facilitate technology and service needs in a fast-paced retail environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey, while developing skills in customer interaction and digital tools. Successful candidates will have a High School diploma and up to 6 months of customer service or sales experience, preferably in retail.