Mobile Retail Sales Associate | Stock Grant & Growth

T-Mobile USA; Ozark (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

401(k)

Paid time off

Job summary

T-Mobile USA is seeking a Mobile Associate to engage customers, demonstrate products, and recommend service plans in a fast-paced retail setting.

This role emphasizes customer interaction, product knowledge, and digital tool usage to enhance the shopping journey. Candidates should have at least a high school diploma and some experience in retail or customer service. Training is provided on onboarding and ongoing development.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in delivering personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to engage customers, demonstrate products, and recommend service plans in a fast-paced retail setting.

This role emphasizes customer interaction, product knowledge, and digital tool usage to enhance the shopping journey. Candidates should have at least a high school diploma and some experience in retail or customer service. Training is provided on onboarding and ongoing development.