Mobile Retail Sales Associate – Training Pay & Stock Benefits

T-Mobile; Mansfield (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Medical, dental and vision insurance

Paid time off

Paid holidays

Parental and family leave

Flexible spending account

Job summary

T-Mobile is hiring a Mobile Associate to assist customers in a fast-paced retail setting, explaining plans, devices, and services. You will use digital tools to showcase coverage and features, complete required training, and support sales goals while delivering a positive customer experience.

The role emphasizes strong communication, problem solving, and teamwork, with on-the-job training and opportunities for career growth within a nationwide network.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to customers.
• Complete required training to build knowledge of retail processes and wireless technology innovations.
• Collaborate with colleagues to support a seamless customer experience and team initiatives.
• Perform other duties/projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Age ≥ 18

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile is hiring a Mobile Associate to assist customers in a fast-paced retail setting, explaining plans, devices, and services. You will use digital tools to showcase coverage and features, complete required training, and support sales goals while delivering a positive customer experience.

The role emphasizes strong communication, problem solving, and teamwork, with on-the-job training and opportunities for career growth within a nationwide network.