Mobile Tech Sales Associate – Training Pay + Stock Benefits

T-Mobile; Florence (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Medical, dental & vision insurance

Paid time off & holidays

Tuition assistance

Disability & life insurance

Discounts (mobile service & home)

Stock grants annual bonus

Job summary

T-Mobile is hiring for a retail role in the United States. The position focuses on helping customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey. Responsibilities include delivering personalized technology solutions, using digital tools to explain plans and coverage, and completing training to master retail processes and wireless tech innovations.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+ years old

Authorized to work in US

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a retail role in the United States. The position focuses on helping customers with technology and service needs in a fast-paced store environment.

You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey. Responsibilities include delivering personalized technology solutions, using digital tools to explain plans and coverage, and completing training to master retail processes and wireless tech innovations.