Mobile Retail Associate: Training Pay, Stock & Growth

T-Mobile USA; Navarre (FL); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Zusammenfassung

T-Mobile USA is hiring Mobile Associates to serve as brand ambassadors, helping customers explore the latest technology and services in-store. You will learn quickly, develop product knowledge, and build lasting customer relationships in a fast-paced retail environment.

The role offers an introductory learning path toward becoming a Mobile Expert, with base pay of $18.00 per hour plus $5.00 per hour training pay.

Qualifikationen

• 6 months of customer service and/or sales experience, Retail environment preferred.

Aufgaben

• Builds proficiency related to serving and selling to our customers, while providing an elite customer experience and building loyalty by.
• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care, or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love, including anything from unique accessories to innovative IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate: Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to successfully identify and handoff small business leads.

Kenntnisse

Customer service

Sales experience

Communication

Ausbildung

High School Diploma/GED

Jobbeschreibung

T-Mobile USA is hiring Mobile Associates to serve as brand ambassadors, helping customers explore the latest technology and services in-store. You will learn quickly, develop product knowledge, and build lasting customer relationships in a fast-paced retail environment.

The role offers an introductory learning path toward becoming a Mobile Expert, with base pay of $18.00 per hour plus $5.00 per hour training pay.