Mobile Retail Sales Associate — Training, Stock & Growth

T-Mobile USA; Locust (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Money coaching

Job summary

T-Mobile USA is seeking a friendly Mobile Associate to join our retail team and help customers discover device and service solutions. You will learn our in-store processes, demonstrate latest technology, and build relationships that drive sales and loyalty.

As you gain expertise and complete training, you’ll contribute to a fast-paced environment, grow your customer service skills, and participate in a supportive team that values every interaction.

Qualifications

• High School Diploma or GED required.
• Passion for customer service and a drive to excel in a fast-paced sales environment.
• Willingness to work with peers and store leaders, learn and share ideas.

Responsibilities

• Assist customers online, via care channels, or in-store to complete their shopping journey.
• Demonstrate devices and services, uncover needs, and provide personalized solutions.
• Collaborate with team to deliver a world-class customer experience and loyalty.
• Engage with customers and keep up with new technology and store processes.

Education

High School Diploma/GED

Tools

Customer service

Sales

Communication

Teamwork

Job description

T-Mobile USA is seeking a friendly Mobile Associate to join our retail team and help customers discover device and service solutions. You will learn our in-store processes, demonstrate latest technology, and build relationships that drive sales and loyalty.

As you gain expertise and complete training, you’ll contribute to a fast-paced environment, grow your customer service skills, and participate in a supportive team that values every interaction.