Mobile Retail Sales Associate — Tech Solutions & Service

T-Mobile; Boynton Beach (FL); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

Commuter benefits

Mobile service discounts

Home internet discounts

Pet insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

You will develop proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate coverage and benefits during interactions. The role includes on-the-job training and incentives, with opportunities for career growth within the company.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Communication

Customer service

Sales

Multitasking

Problem solving

Engaging people

Change agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced environment.

You will develop proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate coverage and benefits during interactions. The role includes on-the-job training and incentives, with opportunities for career growth within the company.