Mobile Retail Sales Associate - Tech & Customer Solutions

T-Mobile; Grenada (MS); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Job summary

T-Mobile is seeking people for retail roles in Grenada, MS. You will engage customers, showcase technology and service options, and guide shoppers through the purchasing journey.

Successful candidates will build product knowledge, use digital tools, complete training, and contribute to a high-quality customer experience across channels. Eligible for benefits and growth opportunities with the company.

Qualifications

• High School Diploma or GED is required.
• Preferred: 6 months of customer service or sales experience in retail.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

6 months of customer service and/or sales experience

Job description

T-Mobile is seeking people for retail roles in Grenada, MS. You will engage customers, showcase technology and service options, and guide shoppers through the purchasing journey.

Successful candidates will build product knowledge, use digital tools, complete training, and contribute to a high-quality customer experience across channels. Eligible for benefits and growth opportunities with the company.