Tech-Savvy Retail Sales Associate: Customer Solutions

T-Mobile; Flowood (MS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Health benefits

Job summary

T-Mobile in Flowood, MS is hiring to support retail operations by assisting customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to enhance satisfaction.

We offer comprehensive benefits, on-the-job training, and a path to grow within a dynamic, customer-focused team at T-Mobile. This role emphasizes service quality, teamwork, and adaptability in a busy store setting.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service or sales in a retail environment preferred.
• Excellent communication and problem solving skills.
• Willingness to learn and adapt in a fast-paced retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile in Flowood, MS is hiring to support retail operations by assisting customers with technology and service needs. You will build product knowledge, demonstrate solutions, and guide customers through their shopping journey to enhance satisfaction.

We offer comprehensive benefits, on-the-job training, and a path to grow within a dynamic, customer-focused team at T-Mobile. This role emphasizes service quality, teamwork, and adaptability in a busy store setting.