Mobile Retail Sales Associate - Stock Grants & Growth

T-Mobile USA; North Attleborough (MA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) Plan

Paid Time Off

Stock Grants

Job summary

T-Mobile USA is seeking a Mobile Associate to engage customers in a fast-paced retail environment, build knowledge of network services, and recommend technology and service plans tailored to each shopper.

You will complete required training, use digital tools to demonstrate coverage and features, and collaborate with teammates to deliver a seamless customer experience. Must be 18+ and legally eligible to work in the U.S.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales in retail preferred.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn and adapt to new digital tools.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile USA is seeking a Mobile Associate to engage customers in a fast-paced retail environment, build knowledge of network services, and recommend technology and service plans tailored to each shopper.

You will complete required training, use digital tools to demonstrate coverage and features, and collaborate with teammates to deliver a seamless customer experience. Must be 18+ and legally eligible to work in the U.S.