Mobile Retail Pro — Customer Experience & Tech

T-Mobile; Orland Park (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical/dental/vision insurance

Mobile service & home internet-discs

Job summary

T-Mobile is seeking Store-in-Store Mobile Associates to be the face of our warehouse/club kiosk, delivering energy, passion, and expertise to each customer interaction. In a fast-paced, technology-driven environment, you’ll educate, demonstrate, and recommend solutions while delivering outstanding experiences and helping customers stay connected to what matters most.

Key responsibilities include proactively engaging a broad customer base, completing comprehensive training on store processes and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.
• Must be at least 18 and legally authorized to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail setting, educate them, and showcase benefits.
• Complete store-in-store training and continuously improve product knowledge and processes.
• Attract customers, follow up, collect referrals, and build relationships to drive sales.

Skills

Communication

Customer Service

Sales

Relationship Building

Product Knowledge

Leadership

Coaching

Customer Education

Customer Engagement

Sales Techniques

Consultative Selling

Customer Referrals

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile is seeking Store-in-Store Mobile Associates to be the face of our warehouse/club kiosk, delivering energy, passion, and expertise to each customer interaction. In a fast-paced, technology-driven environment, you’ll educate, demonstrate, and recommend solutions while delivering outstanding experiences and helping customers stay connected to what matters most.

Key responsibilities include proactively engaging a broad customer base, completing comprehensive training on store processes and