Mobile Retail Expert — Tech Sales with Great Benefits

T-Mobile US Inc.; Whitehall (Lehigh County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Paid Time Off

Paid Holidays

Employee Stock Purchase Plan

Life Insurance

Stock Grants/Equity

Job summary

T-Mobile US Inc. is hiring Mobile Associates to support retail operations, engage customers, and recommend technology and service plans in a fast-paced environment. You’ll learn product features, use digital tools, and grow in customer service and sales skills with paid on-the-job training.

Starting hourly pay is $18 base plus $5 training pay, with a guaranteed $20/hour after training and potential annual stock grants and incentive opportunities. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred in a retail environment.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless tech innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Teamwork

Problem Solving

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED (Required)

Job description

T-Mobile US Inc. is hiring Mobile Associates to support retail operations, engage customers, and recommend technology and service plans in a fast-paced environment. You’ll learn product features, use digital tools, and grow in customer service and sales skills with paid on-the-job training.

Starting hourly pay is $18 base plus $5 training pay, with a guaranteed $20/hour after training and potential annual stock grants and incentive opportunities. Equal opportunity employer.