Mobile Retail Expert: Tech Sales & Customer Experience

T-Mobile USA; Jefferson City (TN); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Stock grant

Employee Stock Purchase Plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Mobile service & home internetDiscount

Résumé du poste

T-Mobile USA is hiring for a Mobile Associate role in a retail environment. You will engage customers, demonstrate technology and service options, and guide shoppers through their purchasing journey, using digital tools and in-store processes.

A strong customer-service mindset and ability to learn quickly are essential. The position offers hourly pay with training pay, potential incentives, and access to extensive benefits and stock plans.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.
• Willingness to learn and adapt in a fast-paced sales environment.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Perform other duties/projects as assigned by management.

Connaissances

Customer service

Sales skills

Communication

Team collaboration

Formation

High School Diploma/GED

Outils

Retail POS systems

Description du poste

T-Mobile USA is hiring for a Mobile Associate role in a retail environment. You will engage customers, demonstrate technology and service options, and guide shoppers through their purchasing journey, using digital tools and in-store processes.

A strong customer-service mindset and ability to learn quickly are essential. The position offers hourly pay with training pay, potential incentives, and access to extensive benefits and stock plans.