Mobile Retail Associate: Tech Solutions & Stock Rewards

T-Mobile

Houston (TX)

On-site

USD 42,000 - 59,000

Full time

11 days ago

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Benefits offered by this job

Annual stock grants

Employee stock purchase plan

Paid time off

12 paid holidays

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

T-Mobile is seeking a Retail Associate to engage customers and help meet their technology needs in a fast-paced environment. You will develop expertise in products and services, demonstrate network coverage, and deliver personalized solutions to build loyalty.

The role emphasizes training completion, strong communication, and a customer-first mindset, with career growth opportunities and a comprehensive benefits package.

Qualifications

High School Diploma/GED required.
6 months of customer service and/or sales experience in retail preferred.
Legally authorized to work in the United States.

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
Utilize digital tools to demonstrate network coverage and service benefits during interactions.
Complete required training to build knowledge of products, services, systems, and processes for effective support.
Engage customers by exploring needs and providing hands-on demonstrations of technology and accessories.
Other duties/projects as assigned by management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

18+ years old

US work authorized

Education

High School Diploma/GED

Job description

The role emphasizes training completion, strong communication, and a customer-first mindset, with career growth opportunities and a comprehensive benefits package.

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