Mobile Retail Advisor - In-Store Experience

T-MOBILE USA, Inc.; Rock Hill (SC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

Life insurance

Disability insurance

Mobile & home internet discounts

Transit programs

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store partnerships. You will engage customers in a fast-paced retail setting, educate them on T-Mobile solutions, and deepen relationships through consultative selling and excellent service.

The role requires a High School Diploma/GED with some sales or customer service experience. You’ll operate in a busy environment, learn new skills, and contribute to a team focused on delivering exceptional customer experiences.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience, retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate and showcase T-Mobile solutions.
• Use digital tools and self-serve resources to guide customers and demonstrate product value.
• Build relationships with customers and store leadership to support account setups and device servicing.

Skills

Customer service

Sales

Communication

Coaching

Consultative selling

Relationship building

Product knowledge

Leadership

Sales techniques

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate for Store-in-Store partnerships. You will engage customers in a fast-paced retail setting, educate them on T-Mobile solutions, and deepen relationships through consultative selling and excellent service.

The role requires a High School Diploma/GED with some sales or customer service experience. You’ll operate in a busy environment, learn new skills, and contribute to a team focused on delivering exceptional customer experiences.