Mobile Sales & Experience Specialist — Store-in-Store

T-MOBILE USA, Inc.; Merrillville (IN); On-site; USD 2,617,000 - 2,893,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is hiring a Mobile Associate for store-in-store locations. You will engage customers in a fast-paced retail environment, educate them on T-Mobile products, and drive sales while utilizing digital self-serve tools.

Training is provided, and you’ll partner with nearby stores to onboard customers and support daily operations. The role emphasizes customer satisfaction, relationship-building, and meeting sales metrics in a dynamic retail setting.

Qualifications

• HS diploma or GED required.
• Customer service and/or sales experience preferred in a retail setting.

Responsibilities

• Proactively engage with customers in a high-traffic retail environment using digital tools.
• Demonstrate, educate and recommend T-Mobile solutions to meet customer needs.
• Complete training on in-store processes and products; onboard customers and support store operations.

Skills

Customer service

Sales

Communication

Retail environment

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring a Mobile Associate for store-in-store locations. You will engage customers in a fast-paced retail environment, educate them on T-Mobile products, and drive sales while utilizing digital self-serve tools.

Training is provided, and you’ll partner with nearby stores to onboard customers and support daily operations. The role emphasizes customer satisfaction, relationship-building, and meeting sales metrics in a dynamic retail setting.