Mobile Patient Care Navigator

Western Geriatrics & Neurology; La Quinta (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Ongoing training

Growth opportunities

Job summary

Western Geriatrics & Neurology is seeking a Patient Care Coordinator to connect patients, families, providers, and community partners for timely, coordinated care. You will handle inquiries, coordinate orders, and support telehealth and care coordination activities.

Requirements include a high school diploma or GED, strong communication skills, and comfort with EMR systems. Healthcare experience is preferred, with opportunities for growth and ongoing training within a compassionate team.

Qualifications

• High school diploma or GED required.
• Medical Assistant preferred but not required.
• Healthcare experience or familiarity with medical offices is a plus.
• Strong communication and teamwork skills are essential.
• Accurate documentation of patient vital signs is important.

Responsibilities

• Coordinate patient care and follow-up services.
• Manage incoming calls, emails, and patient inquiries.
• Process provider orders (medications, labs, imaging, referrals, home health).
• Communicate care plan updates with patients and families.
• Support medication reconciliation and escalate concerns to providers.

Skills

Communication

Customer service

EMR usage

Multitasking

Vitals recording

Education

High school diploma or GED

Job description

Western Geriatrics & Neurology is seeking a Patient Care Coordinator to connect patients, families, providers, and community partners for timely, coordinated care. You will handle inquiries, coordinate orders, and support telehealth and care coordination activities.

Requirements include a high school diploma or GED, strong communication skills, and comfort with EMR systems. Healthcare experience is preferred, with opportunities for growth and ongoing training within a compassionate team.