Mobile Mammography Patient Admin Coordinator

VitalCheck Wellness; Jacksonville (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

VitalCheck Wellness seeks a dependable Radiology Patient & Administrative Coordinator to support a mobile mammography program in Illinois. This non-clinical role focuses on patient check-in, scheduling, paperwork, records, and communication to keep Mammography Technologists focused on imaging and care.

The ideal candidate is patient-focused, organized, detail-oriented, and comfortable interacting with patients across multiple Illinois sites, traveling as needed between Springfield and Chicago

Qualifications

• High school diploma or GED required.
• At least two years of administrative, medical front-desk, patient scheduling, or customer service experience preferred.
• Previous experience in a medical office, radiology department, imaging center, hospital, or outpatient healthcare setting strongly preferred.
• Knowledge of medical terminology is preferred.
• Experience using electronic medical records, radiology information systems, scheduling platforms, or patient registration systems is a plus.

Responsibilities

• Welcome patients and assist with the check-in process.
• Confirm patient appointments and verify patient demographic and contact information.
• Provide patients with required registration, consent, screening, and medical history forms.
• Review patient paperwork for completeness and follow up on missing information.
• Assist patients with completing forms while maintaining privacy and confidentiality.
• Schedule, confirm, cancel, and reschedule mammography appointments.
• Communicate appointment instructions and help patients understand what to expect during their visit.
• Manage patient flow and communicate scheduling changes or expected wait times.
• Answer incoming telephone calls, take messages, and route questions to the appropriate team member.
• Maintain accurate and organized patient records in accordance with company procedures.
• Upload, scan, file, and securely transmit patient documents as required.
• Coordinate the collection and transfer of prior mammography records or images when applicable.
• Support communication among patients, the Mammography Technologist, radiology providers, scheduling teams, and authorized healthcare personnel.
• Assist the Mammography Technologist with non-clinical administrative tasks before, during, and after screening appointments.
• Prepare registration materials, forms, schedules, and other administrative supplies at the beginning of each workday.
• Monitor administrative and patient supplies and notify the appropriate team member when items need to be replenished.
• Maintain a clean, organized, and professional reception and patient waiting area.
• Follow all patient privacy, confidentiality, HIPAA, and company requirements.
• Complete additional administrative duties related to the mammography screening program as assigned.

Skills

Administrative coordination

Customer service

Communication skills

Microsoft Office

Medical terminology

EMR systems

RIS

Scheduling platforms

Patient registration

Education

High school diploma or GED

Tools

EMR systems

Radiology information systems

Scheduling platforms

Patient registration systems

Microsoft Office (Outlook/Word/Excel)

Job description

VitalCheck Wellness seeks a dependable Radiology Patient & Administrative Coordinator to support a mobile mammography program in Illinois. This non-clinical role focuses on patient check-in, scheduling, paperwork, records, and communication to keep Mammography Technologists focused on imaging and care.

The ideal candidate is patient-focused, organized, detail-oriented, and comfortable interacting with patients across multiple Illinois sites, traveling as needed between Springfield and Chicago