Mobile Expert: Tech-Savvy Retail Sales Pro

T-Mobile; Bothell (WA); On-site; USD 28,000 - 32,000; Full time

Job summary

T-Mobile USA, Inc. in Bothell, WA is hiring for a Mobile Associate in a fast-paced retail environment. You will engage customers, tailor technology and service solutions, and guide shoppers through product features and plan options, building strong relationships and delivering a seamless experience.

The position emphasizes customer service, digital tools, and teamwork, with on-the-job training, competitive pay, benefits, and opportunities for growth within a nationwide network.

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, Retail environment. (Preferred).
• Strong communication and customer service skills.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Bothell, WA is hiring for a Mobile Associate in a fast-paced retail environment. You will engage customers, tailor technology and service solutions, and guide shoppers through product features and plan options, building strong relationships and delivering a seamless experience.

The position emphasizes customer service, digital tools, and teamwork, with on-the-job training, competitive pay, benefits, and opportunities for growth within a nationwide network.