Mobile Expert: tech-savvy Retail & Growth Path

T-Mobile; Claremore (OK); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grants

Paid Time Off

Job summary

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service solutions, and support a fast-paced shopping environment. The role emphasizes building product knowledge, delivering personalized recommendations, and enhancing the customer experience across channels.

Ideal candidates will develop skills in customer interaction, digital tooling, and service-plan recommendations, contributing to customer satisfaction and loyalty.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking a Retail Associate to engage customers, demonstrate technology and service solutions, and support a fast-paced shopping environment. The role emphasizes building product knowledge, delivering personalized recommendations, and enhancing the customer experience across channels.

Ideal candidates will develop skills in customer interaction, digital tooling, and service-plan recommendations, contributing to customer satisfaction and loyalty.