Mobile Expert: Tech Sales & Customer Experience

T-Mobile; Mansfield (MA); In loco; USD 28.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

401(k)

Stock grants

Paid time off

Annual stock grant

Employee discounts

Descrizione del lavoro

T-Mobile is seeking a Mobile Associate to assist customers in a fast-paced retail setting, building product knowledge and recommending service plans. You will use digital tools to explain features and train continuously to deliver outstanding customer experiences.

Role emphasizes strong communication, problem-solving, and teamwork as you guide shoppers through their journey and contribute to sales goals.

Competenze

• Customer service and sales experience preferred.
• Strong communication and problem-solving abilities.
• Comfort with using digital tools and learning new systems.

Mansioni

• Develop proficiency in delivering personalized technology and service solutions.
• Demonstrate network features, service plans, and product capabilities to customers.
• Complete required training and stay updated on wireless technology innovations.
• Collaborate with colleagues to ensure a seamless customer experience and support team initiatives.
• Perform other duties/projects as assigned by management.

Conoscenze

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile is seeking a Mobile Associate to assist customers in a fast-paced retail setting, building product knowledge and recommending service plans. You will use digital tools to explain features and train continuously to deliver outstanding customer experiences.

Role emphasizes strong communication, problem-solving, and teamwork as you guide shoppers through their journey and contribute to sales goals.