Mobile Expert: Tech Sales & Stock Grants

T-MOBILE USA, Inc.; Salt Lake City (UT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Tuition assistance

College coaching

Short‑ and long‑term disability

Voluntary life insurance

Mobile service discounts

Home internet discounts

Pet insurance

Access to commuter and transit rewards

Job summary

T-Mobile USA, Inc. offers a competitive base salary and a comprehensive Total Rewards package, including stock grants, 401(k), and employee stock purchase plan.

The Mobile Associate role emphasizes customer service and sales in a fast-paced retail environment, with on‑the‑job training within 90 days and progression to Mobile Expert with incentive targets. Employees gain access to medical, dental and vision insurance, a flexible spending account, paid time off, holidays, parental and family

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Communication

Sales

Multitasking

Change Agility

Engaging People

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. offers a competitive base salary and a comprehensive Total Rewards package, including stock grants, 401(k), and employee stock purchase plan.

The Mobile Associate role emphasizes customer service and sales in a fast-paced retail environment, with on‑the‑job training within 90 days and progression to Mobile Expert with incentive targets. Employees gain access to medical, dental and vision insurance, a flexible spending account, paid time off, holidays, parental and family