Mobile Expert - Tech-Sales & Customer Experience

T-Mobile; Long Beach (CA); Presencial; USD 27.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Tuition assistance

Disability insurance

Life insurance

Mobile service discounts

Home internet discounts

Descripción de la vacante

T-Mobile is hiring for a Mobile Associates role in retail operations. You will engage customers, demonstrate technology, and recommend service plans while building product knowledge in a fast-paced environment.

Join a team that emphasizes excellent customer experience, uses digital tools to explain network coverage, and completes required training on wireless solutions. The position offers competitive hourly pay, complete benefits, and stock grants tied to performance and tenure.

Formación

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

Customer service

Communication

Sales

Teamwork

Multitasking

Engaging people

Change agility

Problem solving

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile is hiring for a Mobile Associates role in retail operations. You will engage customers, demonstrate technology, and recommend service plans while building product knowledge in a fast-paced environment.

Join a team that emphasizes excellent customer experience, uses digital tools to explain network coverage, and completes required training on wireless solutions. The position offers competitive hourly pay, complete benefits, and stock grants tied to performance and tenure.