Mobile Expert: Sales & Tech Solutions with Stock Grants

T-Mobile; North Myrtle Beach (SC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Health insurance

Dental and vision insurance

Job summary

Join T-Mobile and become part of a team that puts people first. The Mobile Associate role supports retail operations by helping customers with technology and service needs in a fast-paced environment, using digital tools to showcase network coverage and benefits.

You’ll build customer relationships, complete training, and contribute to a seamless experience across store operations. We offer competitive base pay at $18/hour plus $5 training pay, with potential to reach $20/hour including

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

Join T-Mobile and become part of a team that puts people first. The Mobile Associate role supports retail operations by helping customers with technology and service needs in a fast-paced environment, using digital tools to showcase network coverage and benefits.

You’ll build customer relationships, complete training, and contribute to a seamless experience across store operations. We offer competitive base pay at $18/hour plus $5 training pay, with potential to reach $20/hour including