Mobile Expert – Retail Tech & Customer Solutions

T-Mobile; Pittsburg (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Job summary

T-Mobile is seeking a Mobile Associate to engage customers, explain technology and service options, and support shoppers along their buying journey. You will build product knowledge, use digital tools, and drive satisfaction in a fast-paced retail environment.

Starting hourly pay is disclosed with training pay; position offers on-the-job training, benefits, and opportunities for stock grants and employee programs. Equal opportunity employer committed to diversity and growth.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in retail.
• Must be legally eligible to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions to customers.
• Demonstrate network coverage, service plans and product features.
• Complete training to learn retail processes and wireless technology.
• Collaborate with colleagues to ensure a seamless customer experience.
• Perform other duties as assigned by management.

Skills

Customer Service

Communication

Sales

Teamwork

Multitasking

Problem Solving

Change Agility

Engaging People

Age 18+

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to engage customers, explain technology and service options, and support shoppers along their buying journey. You will build product knowledge, use digital tools, and drive satisfaction in a fast-paced retail environment.

Starting hourly pay is disclosed with training pay; position offers on-the-job training, benefits, and opportunities for stock grants and employee programs. Equal opportunity employer committed to diversity and growth.