Mobile Expert – Retail Tech & Customer Solutions

T-Mobile USA; Liberal (KS); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Annual incentive eligibility

Descrizione del lavoro

T-Mobile USA is hiring for a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers along their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations while contributing to the team’s goals and customer satisfaction. Training is provided and advancement opportunities exist.

Competenze

• High School Diploma or GED required.
• 6 months of customer service or sales in Retail preferred.
• Able to work in a fast-paced retail environment.

Mansioni

• Develop proficiency in customer service and sales to deliver personalized tech solutions.
• Use digital tools to demonstrate network coverage and plan features.
• Complete required training on retail processes and wireless technology.
• Collaborate with colleagues across channels to ensure a seamless customer experience.
• Handle other duties as assigned by management.

Conoscenze

Customer Service

Sales

Communication

Problem Solving

Multitasking

Teamwork

Engaging People

Change Agility

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile USA is hiring for a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. You will build product knowledge, demonstrate solutions, and guide customers along their shopping journey.

You will develop skills in customer interaction, digital tool usage, and service plan recommendations while contributing to the team’s goals and customer satisfaction. Training is provided and advancement opportunities exist.