Mobile Expert, Retail Sales — Stock Grants & Growth

T-Mobile US Inc.; Greenville (MS); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Job summary

At T-Mobile, we recruit for skills and dedication in a fast-paced retail environment. This role supports customers by demonstrating technology and service options, building product knowledge, and guiding shoppers through their journey.

You will sharpen customer interaction, digital tool usage, and service-plan recommendations while contributing to a positive shopping experience. You will engage customers, learn retail processes, and collaborate with teammates to deliver exceptional service and

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change agility

Communication

Customer problem solving

Customer service

Engaging people

Multitasking

Sales

Teamwork

Education

High School Diploma/GED

Job description

At T-Mobile, we recruit for skills and dedication in a fast-paced retail environment. This role supports customers by demonstrating technology and service options, building product knowledge, and guiding shoppers through their journey.

You will sharpen customer interaction, digital tool usage, and service-plan recommendations while contributing to a positive shopping experience. You will engage customers, learn retail processes, and collaborate with teammates to deliver exceptional service and