Mobile Expert – In-Store Tech & Customer Service

T-Mobile; Port Charlotte (FL); Sur place; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Annual Stock Grant

Employee Stock Purchase Plan

Medical, dental and vision insurance

Paid time off and holidays

Stock grants and discounts for mobile

Résumé du poste

T-Mobile in Port Charlotte, FL is seeking a Retail Associate to assist customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey while delivering friendly, proactive service.

This role emphasizes customer interaction, digital tool usage, and service plan recommendations. You will complete training, work with teammates across channels, and contribute to a world-class customer

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience preferred in a retail environment.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and team initiatives.
• Also responsible for other duties/projects as assigned by management.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Formation

High School Diploma/GED

Description du poste

T-Mobile in Port Charlotte, FL is seeking a Retail Associate to assist customers with technology and service needs in a fast-paced environment. You will build product knowledge, demonstrate solutions, and guide shoppers through their journey while delivering friendly, proactive service.

This role emphasizes customer interaction, digital tool usage, and service plan recommendations. You will complete training, work with teammates across channels, and contribute to a world-class customer