Mobile Expert — Customer Education & In-Store Sales

T-Mobile; Knoxville (TN); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Annual Stock Grant

401(k)

Employee stock purchase plan

Paid time off

12 paid holidays

Job summary

T-Mobile is hiring Store-in-Store Mobile Associates to be the face of our warehouse/club kiosk, delivering energy, education, and expert recommendations to a broad customer base. You’ll learn products, processes, and systems while aiming to exceed expectations in a fast-paced environment.

Applicants should have a High School Diploma or GED, and 6 months of customer service or sales experience. The role includes on-the-job training, competitive base pay plus training pay, and eligibility for

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in retail preferred.
• 18 years of age or older and legally eligible to work in the United States.

Responsibilities

• Engage with customers in a high-traffic retail environment and educate on store-in-store benefits.
• Complete training on store-in-store experience and product processes, and continuously improve skills.
• Attract potential customers, drive sales activity, and build relationships for referrals.

Skills

Leadership

Sales Techniques

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Customer Needs Identification

Communication

Customer Satisfaction Management

Customer Service

Customer Engagement

Relationship Building

Coaching

Education

High School Diploma/GED

Job description

T-Mobile is hiring Store-in-Store Mobile Associates to be the face of our warehouse/club kiosk, delivering energy, education, and expert recommendations to a broad customer base. You’ll learn products, processes, and systems while aiming to exceed expectations in a fast-paced environment.

Applicants should have a High School Diploma or GED, and 6 months of customer service or sales experience. The role includes on-the-job training, competitive base pay plus training pay, and eligibility for