Mobile Store Expert — Customer Education & Sales

T-Mobile; Marietta (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Medical/dental/vision insurance

Annual stock grants

Job summary

T-Mobile is seeking Mobile Associates for its Warehouse/Club kiosk setting to deliver outstanding customer experiences in a high-traffic environment. You will educate customers, demonstrate products, and drive sales while leveraging a broad benefits program.

Responsibilities include engaging customers, completing training, and cultivating relationships to ensure satisfaction and loyalty. The role emphasizes energy, adaptability, and teamwork within an Un-carrier culture.

Qualifications

• High School Diploma/GED required.
• 6 months customer service and/or sales experience in retail preferred.

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment, using digital tools and showcasing the value of T-Mobile's benefits.
• Complete training on store-in-store experience, products, processes, and systems to provide the best customer service.

Skills

Customer Education

Sales

Customer Communications

Product Knowledge

Customer Referrals

Sales Prospecting

Consultative Selling

Coaching

Customer Needs Identification

Communication

Leadership

Customer Satisfaction Management

Sales Techniques

Customer Service

Customer Engagement

Relationship Building

Job description

T-Mobile is seeking Mobile Associates for its Warehouse/Club kiosk setting to deliver outstanding customer experiences in a high-traffic environment. You will educate customers, demonstrate products, and drive sales while leveraging a broad benefits program.

Responsibilities include engaging customers, completing training, and cultivating relationships to ensure satisfaction and loyalty. The role emphasizes energy, adaptability, and teamwork within an Un-carrier culture.