Mobile Expert — Brand Ambassador + Stock Benefits

T-Mobile; Cleveland (MS); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Annual stock grant

401(k)

Paid time off

Healthcare benefits

Employee stock purchase plan

Discounts

Job summary

T-Mobile USA, Inc. is seeking a Mobile Expert to join our retail team. You will serve customers, demonstrate devices and services, and help meet sales and service targets in a fast-paced store environment.

Base hourly pay is $18.00 with an annual incentive target of $18,000. All employees have access to stock grants, a 401(k) plan, and comprehensive benefits.

We offer opportunities for growth, an inclusive culture, and the Un-carrier spirit that values customer connections and teamwork.

Qualifications

• High School Diploma or GED required.
• Preferred 30 days T-Mobile Mobile Associate experience.
• 6 months of customer service or sales in a retail environment preferred.

Responsibilities

• Serve customers with best-in-class experience and build loyalty.
• Leverage digital tools in interactions and onboarding.
• Complete training on in-store experience, new skills and processes, knowledge of systems.
• Learn about innovations in wireless and technology and share with customers.
• Partner with T-Mobile employees across channels, including business and customer service.

Skills

Customer Service

Sales Experience

Communication

Multitasking

Engaging People

Teamwork

Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Expert to join our retail team. You will serve customers, demonstrate devices and services, and help meet sales and service targets in a fast-paced store environment.

Base hourly pay is $18.00 with an annual incentive target of $18,000. All employees have access to stock grants, a 401(k) plan, and comprehensive benefits.

We offer opportunities for growth, an inclusive culture, and the Un-carrier spirit that values customer connections and teamwork.