Mobile Experience Specialist – Tech Sales & Service

T-Mobile; San Juan Capistrano (CA); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

Disability insurance

Life insurance

Mobile service discounts

Home internet discounts

Job summary

T-Mobile is seeking a Mobile Associate at a National Sales partner location. You will engage customers, demonstrate products, and drive sales while delivering exceptional service in a fast-paced environment.

The role emphasizes solution-based selling, high engagement, and ongoing training to maintain customer-ready knowledge. Compensation includes hourly pay, training pay, and incentives.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience preferred.

Responsibilities

• Engage with customers in a high-traffic retail setting using digital tools.
• Demonstrate and educate customers on T-Mobile products and services.
• Build relationships, identify needs, and drive sales with effective solution-based approaches.
• Participate in on-the-job training and onboarding to stay customer-ready.

Skills

Customer Service

Sales

Communication

Consultative Selling

Relationship Building

Product Knowledge

Leadership

Sales Techniques

Customer Engagement

Customer Education

Customer Needs Identification

Be Back/Referrals

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate at a National Sales partner location. You will engage customers, demonstrate products, and drive sales while delivering exceptional service in a fast-paced environment.

The role emphasizes solution-based selling, high engagement, and ongoing training to maintain customer-ready knowledge. Compensation includes hourly pay, training pay, and incentives.