Mobile Tech Sales Specialist

T-Mobile; Wilkesboro (NC); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Medical insurance

Job summary

T-Mobile is seeking a Mobile Associate to engage customers and guide them through technology and service choices in a fast-paced retail setting. You’ll build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction and loyalty.

The role focuses on customer interaction, digital tool usage, and service plan recommendations, with training provided and opportunities for growth within the team.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Demonstrate network coverage, service plans, and product features using digital tools.
• Complete required training on retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to ensure a seamless customer experience.

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Teamwork

Change Agility

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile is seeking a Mobile Associate to engage customers and guide them through technology and service choices in a fast-paced retail setting. You’ll build product knowledge, demonstrate solutions, and assist customers throughout their shopping journey to enhance satisfaction and loyalty.

The role focuses on customer interaction, digital tool usage, and service plan recommendations, with training provided and opportunities for growth within the team.