Mobile Tech Sales Specialist

T-Mobile; Austintown Township (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will develop knowledge of products and services while assisting customers throughout their shopping journey.

The role emphasizes strong communication, problem solving, and a friendly, engaging demeanor. Training is provided, with opportunities for career growth and competitive benefits within a team-first culture.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience (retail) preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Also responsible for other duties/projects as assigned by management.

Skills

Customer Service

Communication

Sales

Teamwork

Multitasking

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will develop knowledge of products and services while assisting customers throughout their shopping journey.

The role emphasizes strong communication, problem solving, and a friendly, engaging demeanor. Training is provided, with opportunities for career growth and competitive benefits within a team-first culture.