Mobile Experience Specialist - Store-in-Store

T-Mobile; Houma (LA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Medical, dental & vision insurance

Paid time off

Job summary

T-Mobile is seeking a Mobile Associate, Store-in-Store to engage customers in a high-traffic retail setting, educate them on T-Mobile solutions, and drive sales while delivering an exceptional customer experience.

The role requires a High School Diploma and 6 months of customer service or sales experience, with the ability to work with digital tools, meet performance metrics, and participate in on-the-job training.

Qualifications

• Customer-focused approach with a can-do attitude.
• Strong interpersonal and communication skills.
• Proven ability to meet or exceed sales targets.

Responsibilities

• Proactively engages with a broad range of customers in a high-traffic retail environment.
• Use digital self-serve tools and solution-based selling to demonstrate value of T-Mobile products.
• Complete training on in-store processes and policies; on-board customers and manage store operations.
• Build relationships with leadership and teams to support customer experience from account setup to device support.

Skills

Customer engagement

Sales driven

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate, Store-in-Store to engage customers in a high-traffic retail setting, educate them on T-Mobile solutions, and drive sales while delivering an exceptional customer experience.

The role requires a High School Diploma and 6 months of customer service or sales experience, with the ability to work with digital tools, meet performance metrics, and participate in on-the-job training.