Mobile Expert - Training Pay, Stock Grants, Benefits

T-MOBILE USA, Inc.; Woodburn (OR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off and holidays

Job summary

T-Mobile USA, Inc. is hiring for a retail associate role that focuses on delivering personalized technology and service solutions in a fast-paced environment.

You will use digital tools to showcase network coverage, engage customers, and complete training to expand knowledge of products, services, and processes. The position emphasizes building customer relationships, contributing to a seamless experience, and supporting team initiatives.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Change Agility

Multitasking

Engaging People

Customer Problem Solving

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a retail associate role that focuses on delivering personalized technology and service solutions in a fast-paced environment.

You will use digital tools to showcase network coverage, engage customers, and complete training to expand knowledge of products, services, and processes. The position emphasizes building customer relationships, contributing to a seamless experience, and supporting team initiatives.