Mobile Expert – Training Pay + Stock Grants

T-Mobile

Gaithersburg (MD)

On-site

USD 27,000 - 28,000

Part time

4 days ago

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Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Stock purchase plan

Paid time off

Job summary

T-Mobile is hiring Mobile Associates to engage customers in a high-traffic retail environment, educating them on products, and delivering exceptional service. You will use digital tools to demonstrate solutions, identify customer needs, and drive sales while maintaining store operations and asset security.

This role requires a High School Diploma or GED and 6 months of customer service or sales experience. Training and growth opportunities are offered, with comprehensive benefits and a focus on

Qualifications

Customer-focused role requiring strong communication and problem-solving skills.
Team collaboration to deliver excellent in-store customer experiences.
Ability to drive sales and meet performance targets in a fast-paced retail environment.

Responsibilities

Engage with a broad range of customers in a high-traffic retail environment, educate them on T-Mobile products, and showcase value.
Use digital self-serve tools during interactions and onboarding, identifying customer needs and applying solution-based selling.
Complete training on in-store experiences, products, and processes, review goals and promotions, and maintain security of kiosks and assets.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

This role requires a High School Diploma or GED and 6 months of customer service or sales experience. Training and growth opportunities are offered, with comprehensive benefits and a focus on

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