Mobile Experience Specialist — Stock Grants & Growth

T-Mobile; Auburn (IN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers in a fast‑paced environment, demonstrate technology and service needs, and guide shoppers through plans. The role focuses on product knowledge, digital tools, and building relationships to drive satisfaction and loyalty.

Applicants should have a High School Diploma or GED and some retail or customer service experience; travel is not expected. Benefits and total rewards are highlighted in the posting.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience in a retail environment is preferred.
• Must be legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service plans.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Handle additional duties and projects as assigned by management.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Retail Associate to engage customers in a fast‑paced environment, demonstrate technology and service needs, and guide shoppers through plans. The role focuses on product knowledge, digital tools, and building relationships to drive satisfaction and loyalty.

Applicants should have a High School Diploma or GED and some retail or customer service experience; travel is not expected. Benefits and total rewards are highlighted in the posting.