Mobile Experience Specialist — Retail Tech & Service

Comcast Resume; Shelby Township (MI); On-site; USD 19,000 - 27,000; Full time

Job summary

Comcast is seeking a Retail Service Associate to support store teams in delivering a best-in-class customer experience for mobile products and services. You will assist with activations, education, and troubleshooting, while helping with operations to keep the store clean and ready for customers.

The role emphasizes strong communication, technical curiosity, and teamwork. Base pay starts at $16.40/hour, with opportunities to upsell and participate in bonus programs. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• 0–2 years of relevant work experience.

Responsibilities

• Assist customers with mobile activations and education.
• Troubleshoot device issues and assist with account access/navigation.
• Perform in-store operations, resets, and merchandise placement.
• Handle on-demand deliveries and upsell accessories.
• Maintain clean, accessible counters and product displays.

Skills

Communication

Customer-Focused

Professional Integrity

Resilience

Self Motivation

Teamwork

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a Retail Service Associate to support store teams in delivering a best-in-class customer experience for mobile products and services. You will assist with activations, education, and troubleshooting, while helping with operations to keep the store clean and ready for customers.

The role emphasizes strong communication, technical curiosity, and teamwork. Base pay starts at $16.40/hour, with opportunities to upsell and participate in bonus programs. Equal opportunity employer.