Mobile Experience Specialist

T-MOBILE USA, Inc.; Wharton (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

401(k) plan

Employee stock grants

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will build energy around our products, educate customers, demonstrate solutions and help shoppers continue their journey in-store or online.

This learning role includes completing new-employee training, with potential progression to Mobile Expert. We offer competitive base pay, stock grants, 401(k) and extensive benefits to support you and your family.

Qualifications

• Passionate customer advocate with the desire to educate and assist customers.
• Competitive drive and ability to succeed in a fast-paced sales environment.
• Willingness to work with peers and store leaders to serve customers and resolve issues.
• Effective at balancing customer needs and performance goals.

Responsibilities

• Provide world-class customer experience and build loyalty through in-store engagements.
• Demonstrate devices and services; guide customers from shopping to solution selection.
• Collaborate with teammates and other channels to resolve issues and drive sales.

Skills

Customer advocacy

Sales mindset

Communication

Team collaboration

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to join our Retail Team of Experts. You will build energy around our products, educate customers, demonstrate solutions and help shoppers continue their journey in-store or online.

This learning role includes completing new-employee training, with potential progression to Mobile Expert. We offer competitive base pay, stock grants, 401(k) and extensive benefits to support you and your family.