Mobile Experience Specialist

T-MOBILE USA, Inc.; Cedar View (WA); On-site; USD 21,762 - 23,436; Full time

Benefits offered by this job

Annual Stock Grant

Guaranteed $20/hour inclusive of base pay and incentives

Job summary

T-MOBILE USA, Inc. is seeking Mobile Associates for their Retail Team who thrive in a high-traffic environment. You will engage with customers, promote T-Mobile products, and provide exceptional service. Candidates should have a High School Diploma or GED and at least 6 months of customer service or sales experience.

This role offers an hourly base pay of $19.50, plus additional training pay. After training, associates can promote to Mobile Expert and earn incentives based on performance. Every employee is also eligible for an Annual Stock Grant, making this a rewarding opportunity with a reputable brand.

Qualifications

• 6 months of customer service or sales experience, preferably in a retail environment.
• Customer advocate passionate about connecting with customers.

Responsibilities

• Engage proactively with customers in a high-traffic retail environment.
• Leverage digital tools during customer interactions and onboarding.
• Build rapport and trust with customers, exceeding their expectations.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

T-MOBILE USA, Inc. is seeking Mobile Associates for their Retail Team who thrive in a high-traffic environment. You will engage with customers, promote T-Mobile products, and provide exceptional service. Candidates should have a High School Diploma or GED and at least 6 months of customer service or sales experience.

This role offers an hourly base pay of $19.50, plus additional training pay. After training, associates can promote to Mobile Expert and earn incentives based on performance. Every employee is also eligible for an Annual Stock Grant, making this a rewarding opportunity with a reputable brand.