Mobile Experience & Sales Apprentice

T-Mobile USA, Inc.; Louisiana; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Disability insurance

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to act as a brand ambassador, helping customers discover the right products and services while delivering an exceptional in-store experience.

The role focuses on understanding individual needs, providing hands-on demonstrations, and building lasting relationships. Training is provided, with opportunities to advance to Mobile Expert as you grow your skills in a fast-paced retail environment.

Qualifications

• High School Diploma/GED is required.
• 6 months of customer service and/or sales experience; retail environment preferred.

Responsibilities

• Builds proficiency related to serving and selling to customers while delivering an elite customer experience.
• Assist customers in-store, online or via Customer Care and guide them through their shopping journey.
• Demonstrate and explain the latest technology and solutions to customers to find personalized fits.
• Balance customer needs with performance goals and maintain composure and integrity in interactions.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to act as a brand ambassador, helping customers discover the right products and services while delivering an exceptional in-store experience.

The role focuses on understanding individual needs, providing hands-on demonstrations, and building lasting relationships. Training is provided, with opportunities to advance to Mobile Expert as you grow your skills in a fast-paced retail environment.