Mobile Experience Pro – Sales, Service & Growth (Stock)

T-Mobile; Baton Rouge (LA); On-site; USD 25,000 - 28,000; Full time

Job summary

T-Mobile USA, Inc. seeks Store-in-Store Mobile Associates to welcome customers, educate them on products, and drive sales in a high-traffic warehouse/club kiosk. You will engage with a broad range of customers, learn our systems, and continuously improve your skills to deliver outstanding experiences.

The role emphasizes energy, friendliness, and adaptability in a fast-changing tech environment. Join a culture where every employee is valued, with competitive base pay, training pay, and a future

Qualifications

• High School Diploma/GED (Required).
• 6 months of customer service and/or sales experience, retail environment. (Preferred).

Responsibilities

• Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile's warehouse/club member benefits.
• Complete training on the T-Mobile store-in-store experience, new skills, products, and processes, and knowledge of systems and reference resources. You will continuously learn and improve your skills to provide the best possible experience for our customers! Will perform skills practicing, knowledge sharing, and store operations.
• At T-Mobile, we are passionate about providing excellent customer experiences, being friendly, and engaging with customers. We can connect on a personal level, match the pace of the customer, establish rapport, trust, and loyalty with every interaction. You will proactively attract potential customers to further drive sales activity in your location. You can follow up with customers, collect referrals, handle Be Back processes, and form relationships with new and existing customers.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks Store-in-Store Mobile Associates to welcome customers, educate them on products, and drive sales in a high-traffic warehouse/club kiosk. You will engage with a broad range of customers, learn our systems, and continuously improve your skills to deliver outstanding experiences.

The role emphasizes energy, friendliness, and adaptability in a fast-changing tech environment. Join a culture where every employee is valued, with competitive base pay, training pay, and a future