Mobile Sales Pro – Customer Experience Champion

T-MOBILE USA, Inc.; Salt Lake City (UT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to engage customers in a busy warehouse/club kiosk setting, educate them on products, and drive sales while delivering exceptional service.

You will learn store processes and continuously upgrade your product knowledge to meet customer needs. The role emphasizes relationship building, effective communication, and a customer-first mindset in a fast-paced environment that values teamwork and growth through training and incentive

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools.
• Attend training on store-in-store experience, products, and processes to deliver best-in-class service.
• Build rapport, educate customers, drive loyalty, and support sales activity in location.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED (Required)

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to engage customers in a busy warehouse/club kiosk setting, educate them on products, and drive sales while delivering exceptional service.

You will learn store processes and continuously upgrade your product knowledge to meet customer needs. The role emphasizes relationship building, effective communication, and a customer-first mindset in a fast-paced environment that values teamwork and growth through training and incentive