Mobile Experience Specialist - Stock Grant & Benefits

T-MOBILE USA, Inc.; Davenport (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health, dental, and vision insurance

Job summary

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to energize a warehouse/club kiosk and deliver exceptional customer experiences. You will educate customers, demonstrate products, and guide them to solutions that keep them connected.

The role emphasizes proactive service, learning new skills, and building rapport with customers to boost sales and loyalty in a fast-paced setting.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment, educate them, and showcase benefits.
• Complete training on store-in-store experience, products, and processes; share knowledge with customers.
• Attract potential customers and build relationships to drive sales activity in the location.

Skills

Customer Service

Sales

Communication

Product Knowledge

Relationship Building

Leadership

Coaching

Customer Engagement

Sales Techniques

Teamwork

Education

High School Diploma/GED

6 months customer service/sales experience

Job description

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to energize a warehouse/club kiosk and deliver exceptional customer experiences. You will educate customers, demonstrate products, and guide them to solutions that keep them connected.

The role emphasizes proactive service, learning new skills, and building rapport with customers to boost sales and loyalty in a fast-paced setting.