Mobile Experience Associate — Un-carrier Energy & Growth

T-MOBILE USA, Inc.; Surprise (AZ); Presencial; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental and vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off and holidays

Descripción de la vacante

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to engage customers in a busy warehouse/club kiosk setting. You will educate customers, demonstrate products, and help customers stay connected to what matters most.

Role involves completing training on store processes, actively driving sales, and providing exceptional service. You’ll interact with customers in a fast-paced environment and contribute to a positive shopping experience.

Formación

• 6 months of customer service and/or sales experience, retail environment (Preferred).
• Customer satisfaction: Focused customer advocate who loves having fun with our customers. Balanced customer experience and performance goals (Required).
• Team building: Desire to be part of the groundbreaking T-Mobile store team, learning and sharing knowledge.
• Retail sales: Competitive drive and confidence to succeed in a fast-paced sales environment (Required).
• At least 18 years of age; legally authorized to work in the United States.

Responsabilidades

• Proactively engages with a broad range of customers in a high-traffic retail environment. Educate customers and showcase value of benefits.
• Complete training on store-in-store experience, new skills, products, processes, and systems; participate in knowledge sharing and store operations.
• Provide exceptional service, build rapport, attract potential customers, follow up, collect referrals, and drive sales activity at your location.

Conocimientos

Customer service

Sales

Communication

Teamwork

Retail sales

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. is seeking Store-in-Store Mobile Associates to engage customers in a busy warehouse/club kiosk setting. You will educate customers, demonstrate products, and help customers stay connected to what matters most.

Role involves completing training on store processes, actively driving sales, and providing exceptional service. You’ll interact with customers in a fast-paced environment and contribute to a positive shopping experience.