Mobile Store Expert — Energize Customer Connections

T-MOBILE USA, Inc.; Covington (LA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical, dental, vision insurance

Paid time off

Job summary

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of the brand inside a warehouse/club kiosk, delivering energy, passion, and expert guidance as technology evolves.

This role focuses on educating and advising customers, showcasing benefits, and delivering outstanding service in a fast-paced setting. You will engage with diverse customers, demonstrate products, and drive sales while building lasting relationships.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of customer service and/or sales experience in a retail environment preferred.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment and demonstrates value of store-in-store benefits.
• Complete training on store processes, products, and systems to provide the best customer experience.
• Build rapport, trust, and loyalty with customers while driving sales and collecting referrals.

Skills

Communication

Customer Service

Sales Techniques

Product Knowledge

Relationship Building

Customer Education

Sales

Customer Communications

Leadership

Coaching

Consultative Selling

Sales Prospecting

Customer Needs Identification

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Store-in-Store Mobile Associate to be the face of the brand inside a warehouse/club kiosk, delivering energy, passion, and expert guidance as technology evolves.

This role focuses on educating and advising customers, showcasing benefits, and delivering outstanding service in a fast-paced setting. You will engage with diverse customers, demonstrate products, and drive sales while building lasting relationships.