Mobile Device & Service Specialist

T-Mobile; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is hiring in the United States for a retail role focused on customer service and sales. You will engage customers, demonstrate technology and service benefits, and tailor solutions to individual needs.

Role requires training, strong communication, and the ability to build relationships in a fast-paced environment. Base pay is complemented by incentives and benefits, with opportunities for growth within the team.

Qualifications

• 6 months of customer service and/or sales experience in a Retail environment preferred.
• Fluent in English and Spanish.
• Must be 18 years of age and legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Other duties/projects as assigned by management.

Skills

Sales

Customer Service

Communication

Change Agility

Engaging People

Multitasking

Fluent English & Spanish

Education

High School Diploma/GED

Job description

T-Mobile is hiring in the United States for a retail role focused on customer service and sales. You will engage customers, demonstrate technology and service benefits, and tailor solutions to individual needs.

Role requires training, strong communication, and the ability to build relationships in a fast-paced environment. Base pay is complemented by incentives and benefits, with opportunities for growth within the team.