Mobile Brand & Tech Advisor

T-Mobile US Inc.; Miami Shores (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Paid Time Off

Paid Holidays

Stock Purchase Plan

Job summary

T-Mobile USA, Inc. in Florida is hiring Mobile Associates to serve as brand ambassadors and help customers understand and choose the right wireless solutions. This learning role offers hands-on training and opportunities to grow into a Mobile Expert.

You will engage customers, demonstrate features, and build lasting relationships while developing product knowledge through ongoing training. The position includes a strong benefits package and a pathway to future advancement.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service or sales experience is preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer Service

Sales

Communication

Change Agility

Multitasking

Teamwork

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. in Florida is hiring Mobile Associates to serve as brand ambassadors and help customers understand and choose the right wireless solutions. This learning role offers hands-on training and opportunities to grow into a Mobile Expert.

You will engage customers, demonstrate features, and build lasting relationships while developing product knowledge through ongoing training. The position includes a strong benefits package and a pathway to future advancement.